We provide several secure payment methods to suit all our customers, including: electronic payment via cards (Visa/MasterCard/Mada), bank transfer, or cash on delivery in some areas. All payment transactions are fully encrypted and secured to protect your personal information.

Yes, we offer a custom jewelry design service. Whether you have a specific design in mind or want to engrave a special name or date, our design team will work with you to create a unique piece that represents you. This service usually takes 7 to 14 days, depending on the design details and chosen metal.

We prepare and ship orders within 1–2 business days after payment confirmation. Delivery within the Kingdom usually takes 2–5 business days depending on the city. In some cases, delivery may take longer during peak seasons or promotions. A tracking number will be provided so you can follow your shipment.

We believe in the customer’s right to reconsider if not fully satisfied. Therefore, you can return or exchange an item within 3 days of receiving your order, provided it is unused, in its original condition, with packaging and invoice. Please note: custom-designed or engraved items cannot be returned due to their personalized nature.

Yes, we offer free resizing service for the first time within 7 days of receiving the item, if the piece is resizable (such as rings or bracelets). You can contact our customer service to arrange it. Our goal is to ensure your jewelry fits you perfectly and feels comfortable.

Yes, of course. All orders come elegantly packaged in luxurious boxes suitable for gifting. You can also choose to add a personalized gift card with a handwritten note inside the packaging. We pay attention to every detail to make your moment special and memorable.

Yes, all jewelry in our store is 100% authentic, crafted with precision from the finest precious metals. We ensure high-quality products that meet international manufacturing standards. Each piece comes with a certificate of authenticity and quality assurance. You can rest assured that our jewelry combines elegance and luxury, sourced directly from certified manufacturers and gemstones.